Um… no I haven’t!! I know that many of you have this same issue from time to time, so I want to tell you what I did. Instead of giving up on that high-dollar coupon, I decided to call the manufacturer. I very nicely explained to the customer service representative the situation and then said, “I’m not sure what to do now… is there anything you can do to help me?”
Within the next week, I will be getting a $6 coupon in the mail (instead of a $3 coupon), plus more of their company coupons, PLUS I was put on their list to participate in focus groups. SWEET! I’m glad now that my coupon didn’t print!
Calling when you have a coupon problem isn’t the only way to get FREE manufacturer coupons, though! Here are a few more ways:
1. Call/Email the company with a compliment – Do you love a particular brand? Let the company know! Many times they will send you coupons (and sometimes free product coupons) as a thank you.
2. Call/Email the company with a complaint – If you are frustrated with an item that you bought, let the manufacturer know (nicely) exactly what is frustrating you about it. As an apology, most companies will send you coupons to try their product again. (Only call/email with LEGITIMATE complaints! We want companies to continue giving out coupons!)
3. Call/Email the company to ask for coupons – Remember my “It Doesn’t Hurt To Ask” post a couple of weeks ago? The same thing applies for asking for coupons. Just send an email, or make a phone call to the manufacturers of the products you use often and ask. Some of them will not send coupons, but MANY of them will!
What has been your experience with calling or emailing companies? Have they been good experiences? Have you had any negative experiences? I’d love to hear! Feel free to leave a comment below with anything you would like to add!